Terms and Conditions between the customer (‘You”), Sown in Cornwall (“Us”) for the sale of flowers and foliage. 

Flowers are grown by us or British grown if we need to increase our stock for a particular event. 

If for unforeseen reasons we cannot fulfil an order, we will notify you as soon as possible. 

We will offer a refund on any produce that we cannot provide that has been  prearranged. 

Once the flowers have been collected by you/ delivered by us, you are responsible for ensuring that the flowers have access to fresh water and cool conditions to maintain their quality.

Flowers are a natural product which are meant to change over time, so they will look different from day one to day three, to day five. 

Some flowers can be toxic if eaten- we take no responsibility for you eating your flowers. 
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Some flowers can cause a skin irritation. Sown in Cornwall takes no responsibility for any harmful effect caused by the product. 


Payment

All flowers must be paid for in advance . 

No flowers will be cut until payment has been received. 

For orders placed over one month in advance and which exceed the value of £30, a 25% non refundable holding deposit will be required. 

The remaining 75% will be due 10 days prior to the collection/ delivery date. 

Once the balance has been paid we cannot offer a refund in the event of a cancellation. 

If you fail to pay the balance only 25% of the flowers ordered will be cut for your agreed date. 

Delivery 

Flowers can be delivered locally on an agreed date. We will deliver within the local area, and at a specified fee if outside the delivery radius .
Please ensure that there is fresh water for the flowers to be placed in if you will not be able to receive the flowers at the delivery time. 

Collection 

Flowers are to be collected from the flower stand / Annie as agreed between Sown in Cornwall and yourself on a specified date.

The flowers will be in fresh water and ready to be transported by yourself. Please do not take the buckets unless you have arranged this and have paid a fee. If you fail to pick up the flowers then we are unable to re pick the order. 

Refund

If you are unhappy with the flowers then please contact Sown in Cornwall within the first 24 hours. If it is agreed that the flowers are not to the quality and standard as normal, then we can chat further about a refund. 

Images 

We will contact you if we intend to use images of our flowers at your event. We will not use your image at your event until you have agreed to this. Please make it clear if you wish for no photos to be used.